Customer Care Associate

Altruist Technoligies Pvt Ltd is hiring a Customer Care Associate in Kudlu Gate, Bengaluru. Salary is up to ₹25,000/month. The team is filling 28 vacancies. Freshers can apply.

Employer’s description

Credit Card Sales, Vymo Calling And Conversion On Various Databases, Cross-Sell Of Income Products I.E. Term Loans, Casa, General Insurance Etccross-Sell Of Portfolio Parameters I.E. Smart Pay, Payzapp, Add-On, Le/Upg Etc, Card Activation, Branch Crm Updation. Type : Domestic, Sales, Inbound, International, Outbound, Mutual Funds | Languages : Hindi, English

Candidate profile

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi, Inbound, International, Mutual Funds, Outbound, Sales
• Good English
• Freshers can apply
• Type: Domestic, Sales, Inbound, International, Outbound, Mutual Funds
• Languages: Hindi, English
• You are polite and customer-first

Compensation

The salary for this role is ₹20,000 – ₹25,000 per month.

What you will do

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status.

Quick facts

• Job location: Kudlu Gate, Bengaluru, Karnataka
• Work mode: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 28

Click Apply to send your profile to Altruist Technoligies Pvt Ltd. It takes less than a minute.