Customer Care Associate

Start your next role as a Customer Care Associate with Altruist Technologies Pvt Ltd in Kudlu Gate, Bengaluru. The pay goes up to ₹23,000/month. The team is filling 28 vacancies. Freshers can apply.

In the employer’s words

The Primary Role Of Customer Support Executives Is To Serve As The First Point Of Contact For Customers, Addressing Their Concerns, Providing Information And Facilitating Resolutions Promptly And Efficiently. They Use Their Communication And Problem-Solving Skills To Navigate Customer Issues And Can Offer Assistance Through Phone,. Type : Inbound, Domestic | Languages : English, Hindi

Your responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails.

Who can apply

• Freshers are welcome to apply
• Education: Graduate
• Skills: Domestic, English, Hindi, Inbound
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: English, Hindi
• You are customer-first and patient

Compensation

You will be paid ₹20,000 – ₹23,000 per month.

Position details

• Work location: Kudlu Gate, Bengaluru, Karnataka
• Vacancies: 28
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Altruist Technologies Pvt Ltd.