Customer Care Associate

Start your next role as a Customer Care Associate with Altruist Technologies Pvt Ltd in Bommanahalli, Bengaluru. The team is filling 28 vacancies. Great for first-time job seekers. The pay goes up to ₹20,000/month.

Note from the employer

Handling Of Inbound Calls, Enquiring Details Of The Products Or Process Related To Information, Enquiries Transactions Related To The Products Availed By The Customer Clarification And Queries And Billing. Type : Domestic, Inbound | Languages : Tamil, Hindi, English

Salary

You will be paid ₹18,000 – ₹20,000 per month.

Requirements

• Ideal for freshers starting their career
• Graduate or equivalent
• Comfortable with Domestic, English, Hindi, Inbound, Tamil
• Good English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Tamil, Hindi, English
• A calm under pressure, patient attitude

What the job involves

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system

Job details

• Job location: Bommanahalli, Bengaluru, Karnataka
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 28

Ready to start? Upload your resume and apply to Altruist Technologies Pvt Ltd today.