Customer Care Associate

Altruist Technologies Pvt Ltd wants to bring on a Customer Care Associate for its Bommanahalli, Bengaluru team. No experience? You can still apply. Salary is up to ₹22,000/month. 28 candidates will be hired for this role.

In the employer’s words

The Primary Role Of Customer Support Executives Is To Serve As The First Point Of Contact For Customers, Addressing Their Concerns, Providing Information And Facilitating Resolutions Promptly And Efficiently. They Use Their Communication And Problem-Solving Skills To Navigate Customer Issues And Can Offer Assistance Through Thephone.Eng Hindi Tamil. Languages : Hindi, Tamil, English, Kannada

What you will do

• You'll escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Eligibility

• Freshers are welcome to apply
• Graduate or equivalent
• Skills: English, Hindi, Kannada, Tamil
• Good English
• Freshers can apply
• Languages: Hindi, Tamil, English, Kannada
• Someone patient and customer-first

Salary

The salary for this role is ₹18,000 – ₹22,000 per month.

Position details

• Location: Bommanahalli, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: Office-based
• Openings: 28

If this job suits you, apply now — shortlisted candidates will be contacted by Altruist Technologies Pvt Ltd.