Customer Care Associate

Altruist Technologies Pvt Ltd is hiring a Customer Care Associate in Kudlu Gate, Bengaluru. Great for first-time job seekers. The team is filling 28 vacancies. Salary is up to ₹25,000/month.

Note from the employer

Handling Of Inbound Calls, Enquiring Details Of The Products Or Process Related To Information, Enquiries Transactions Related To The Products Availed By The Customer Clarification And Queries And Billing. Type : Outbound, Domestic, International, Inbound | Languages : Hindi, English

Pay and perks

The salary for this role is ₹20,000 – ₹25,000 per month.

What the job involves

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, International, Outbound
• Good English
• Freshers can apply
• Type: Outbound, Domestic, International, Inbound
• Languages: Hindi, English

Job at a glance

• Job location: Kudlu Gate, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 28

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