Customer Care Executive

Altruist Technologies Pvt Ltd wants to bring on a Customer Care Executive for its Garvebhavi Palya, Bengaluru team. The team is filling 28 vacancies. You can earn up to ₹18,000/month. Great for first-time job seekers.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Inbound, Outbound, Domestic | Languages : Tamil, Hindi, English

Who can apply

• Freshers are welcome to apply
• Graduate or equivalent
• Comfortable with Domestic, English, Hindi, Inbound, Outbound, Tamil
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• Languages: Tamil, Hindi, English
• A polite, patient attitude

What you get

The salary for this role is ₹16,000 – ₹18,000 per month.

Key responsibilities

Here is what a typical day looks like:

• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Job details

• Work location: Garvebhavi Palya, Bengaluru, Karnataka
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 28

Click Apply to send your profile to Altruist Technologies Pvt Ltd. It takes less than a minute.