Customer Care Executive

A new Customer Care Executive role is open at Altruist Technologies Pvt Ltd, Garvebhavi Palya, Bengaluru. Freshers can apply. You can earn up to ₹20,000/month. The team is filling 24 vacancies.

Note from the employer

The Agent Is Primarily Responsible For Making Or Attending Customer Calls To Sellproducts Or Services. They Need To Know How To Communicate With Customers, Have Great Organizational Skills And Be Able To Multi-Task And Prioritize In High-Volume, Fast Paced Environments. Type : Inbound, International | Languages : Bengali, Kannada, Malayalam, Tamil, Hindi, English

What you will do

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Requirements

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Comfortable with Bengali, English, Hindi, Inbound, International, Kannada, Malayalam, Tamil
• Good English
• Freshers can apply
• Type: Inbound, International
• Languages: Bengali, Kannada, Malayalam, Tamil, Hindi, English
• A patient, calm under pressure attitude

What you get

Compensation: ₹18,000 – ₹20,000 per month.

Job at a glance

• Location: Garvebhavi Palya, Bengaluru, Karnataka
• Vacancies: 24
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Altruist Technologies Pvt Ltd reviews applications regularly.