Customer Care Executive

Altruist Technologies Pvt Ltd is looking for a Customer Care Executive to join its team in Bommanahalli, Bengaluru. The team is filling 28 vacancies. The pay goes up to ₹20,000/month.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Inbound, Domestic, International | Languages : Hindi, Tamil, English

What the job involves

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• You will escalate complex cases to the right team within the SLA.
• You'll handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Good knowledge of Domestic, English, Hindi, Inbound, International and Tamil
• Good English
• Freshers can apply
• Type: Inbound, Domestic, International
• Languages: Hindi, Tamil, English

Salary and benefits

Compensation: ₹18,000 – ₹20,000 per month.

Job at a glance

• Job location: Bommanahalli, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 28
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based

Ready to start? Upload your resume and apply to Altruist Technologies Pvt Ltd today.