Customer Care Executive

Altruist Technologies Pvt Ltd is hiring a Customer Care Executive in Bommanahalli, Bengaluru. Freshers can apply. 28 candidates will be hired for this role. The pay goes up to ₹20,000/month.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Inbound, Domestic, Outbound | Languages : Tamil, Hindi, English

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You'll meet quality, call-handling and satisfaction targets.

What you get

Salary: ₹18,000 – ₹20,000 per month, based on skills and experience.

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: Graduate
• Good knowledge of Domestic, English, Hindi, Inbound, Outbound and Tamil
• Good English
• Freshers can apply
• Type: Inbound, Domestic, Outbound
• Languages: Tamil, Hindi, English
• Someone patient and polite

Position details

• Location: Bommanahalli, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: On-site
• Vacancies: 28

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