Customer Care Executive

A new Customer Care Executive role is open at Altruist Technologies Pvt Ltd, Garvebhavi Palya, Bengaluru. There are 28 open positions. The pay goes up to ₹18,000/month.

Employer’s description

Customer Service Executives Are Often Responsible For Handling Customer Complaints And Concerns. Problem-Solving Skills Enable Them To Solve Issues Quickly And Successfully By Analysing The Cause Of The Problem, Generating Possible Solutions And Implementing A Plan To Resolve The Problem. Type : Inbound, Domestic | Languages : Tamil, Hindi, English

Who can apply

• Freshers are welcome to apply
• Education: Graduate
• Good knowledge of Domestic, English, Hindi, Inbound and Tamil
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Tamil, Hindi, English

Compensation

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

Roles and responsibilities

• You'll identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Quick facts

• Location: Garvebhavi Palya, Bengaluru, Karnataka
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Openings: 28
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Altruist Technologies Pvt Ltd today.