Customer Care Executive

Altruist Technologies Pvt Ltd has an opening for a Customer Care Executive based in Kudlu Gate, Bengaluru. There are 28 open positions. The pay goes up to ₹20,000/month.

In the employer’s words

Handling Of Inbound Calls, Enquiring Details Of The Products Or Process Related To Information, Enquiries Transactions Related To The Products Availed By The Customer Clarification And Queries And Billing. Type : Inbound, Outbound, Domestic, Sales | Languages : Tamil, Hindi, English

Salary and benefits

The salary for this role is ₹18,000 – ₹20,000 per month.

Who can apply

• Freshers are welcome to apply
• Education: Graduate
• Good knowledge of Domestic, English, Hindi, Inbound, Outbound, Sales and Tamil
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Domestic, Sales
• Languages: Tamil, Hindi, English

What the job involves

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Quick facts

• Location: Kudlu Gate, Bengaluru, Karnataka
• Openings: 28
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Altruist Technologies Pvt Ltd.