Customer Care Executive

Looking for a Customer Care Executive role in Bommanahalli, Bengaluru? Altruist Technologies Pvt Ltd is hiring now. Salary is up to ₹20,000/month. There are 28 open positions. Freshers can apply.

Employer’s description

Customer Service Executives Are Often Responsible For Handling Customer Complaints And Concerns. Problem-Solving Skills Enable Them To Solve Issues Quickly And Successfully By Analysing The Cause Of The Problem, Generating Possible Solutions And Implementing A Plan To Resolve The Problem. Type : Inbound, Domestic, International | Languages : Tamil, Hindi, English

Eligibility

• Open to freshers
• Education: Graduate
• Skills: Domestic, English, Hindi, Inbound, International, Tamil
• Good English
• Freshers can apply
• Type: Inbound, Domestic, International
• Languages: Tamil, Hindi, English
• You are customer-first and patient

Salary and benefits

The salary for this role is ₹18,000 – ₹20,000 per month.

Key responsibilities

• You will resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Location: Bommanahalli, Bengaluru, Karnataka
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 28

Ready to start? Upload your resume and apply to Altruist Technologies Pvt Ltd today.