Customer Care Executive

Altruist Technologies Pvt Ltd is looking for a Customer Care Executive to join its team in Garvebhavi Palya, Bengaluru. The pay goes up to ₹18,000/month. Great for first-time job seekers. The team is filling 28 vacancies.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Inbound, Domestic | Languages : Bengali, Tamil, Hindi, English

Candidate profile

• Open to freshers
• Minimum qualification: Graduate
• Good knowledge of Bengali, Domestic, English, Hindi, Inbound and Tamil
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Bengali, Tamil, Hindi, English
• You are patient and polite

Salary and benefits

You will be paid ₹15,000 – ₹18,000 per month.

What the job involves

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Job at a glance

• Job location: Garvebhavi Palya, Bengaluru, Karnataka
• Openings: 28
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Altruist Technologies Pvt Ltd reviews applications regularly.