Customer Care Executive

Join Altruist Technologies Pvt Ltd as a Customer Care Executive in Bommanahalli, Bengaluru. 28 candidates will be hired for this role. The pay goes up to ₹22,000/month.

Employer’s description

The Primary Role Of Customer Support Executives Is To Serve As The First Point Of Contact For Customers, Addressing Their Concerns, Providing Information And Facilitating Resolutions Promptly And Efficiently. They Use Their Communication And Problem-Solving Skills To Navigate Customer Issues And Can Offer Assistance Through Phone,. Type : Inbound, Domestic | Languages : Tamil, Hindi

Pay and perks

Compensation: ₹18,000 – ₹22,000 per month.

Key responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Requirements

• Open to freshers
• Minimum qualification: Graduate
• Good knowledge of Domestic, Hindi, Inbound and Tamil
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Tamil, Hindi
• A customer-first, polite attitude

Job details

• Location: Bommanahalli, Bengaluru, Karnataka
• Vacancies: 28
• Work mode: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Altruist Technologies Pvt Ltd reviews applications regularly.