Customer Care Executive

Altruist Technologies Pvt Ltd wants to bring on a Customer Care Executive for its Bommanahalli, Bengaluru team. Freshers can apply. Salary is up to ₹20,000/month. 28 candidates will be hired for this role.

In the employer’s words

Handling Of Inbound Calls, Enquiring Details Of The Products Or Process Related To Information, Enquiries Transactions Related To The Products Availed By The Customer Clarification And Queries And Billing. Type : Inbound, Domestic, International | Languages : Kannada, English

What you get

Salary: ₹18,000 – ₹20,000 per month, based on skills and experience.

Eligibility

• Freshers are welcome to apply
• Graduate or equivalent
• Good knowledge of Domestic, English, Inbound, International and Kannada
• Good English
• Freshers can apply
• Type: Inbound, Domestic, International
• Languages: Kannada, English

Day-to-day work

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Position details

• Location: Bommanahalli, Bengaluru, Karnataka
• Openings: 28
• Work mode: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Altruist Technologies Pvt Ltd.