Customer Care Executive

Looking for a Customer Care Executive role in Kudlu Gate, Bengaluru? Altruist Technologies Pvt Ltd is hiring now. There are 28 open positions. The pay goes up to ₹23,000/month.

Employer’s description

Handling Of Inbound Calls, Enquiring Details Of The Products Or Process Related To Information, Enquiries Transactions Related To The Products Availed By The Customer Clarification And Queries And Billing. Type : Inbound, Domestic | Languages : Hindi, English

Salary

Salary: ₹20,000 – ₹23,000 per month, based on skills and experience.

What the job involves

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi, Inbound
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Hindi, English

Position details

• Job location: Kudlu Gate, Bengaluru, Karnataka
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 28
• Work type: Work from office

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