Customer Care Executive

Altruist Technologies Pvt Ltd is hiring a Customer Care Executive in Bommanahalli, Bengaluru. No experience? You can still apply. Salary is up to ₹20,000/month. 28 candidates will be hired for this role.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Domestic, Inbound | Languages : Kannada, Tamil, Hindi, English

What you get

The salary for this role is ₹18,000 – ₹20,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• Education: Graduate
• Skills: Domestic, English, Hindi, Inbound, Kannada, Tamil
• Good English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Kannada, Tamil, Hindi, English
• A patient, calm under pressure attitude

Key responsibilities

In this role, you will:

• You'll escalate complex cases to the right team within the SLA.
• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Quick facts

• Location: Bommanahalli, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Openings: 28
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

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