Customer Care Executive

Join Altruist Technologies Pvt Ltd as a Customer Care Executive in Bommanahalli, Bengaluru. 28 candidates will be hired for this role. The pay goes up to ₹20,000/month.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Inbound, Domestic, International | Languages : Malayalam, Tamil, Hindi, English

Compensation

You will be paid ₹18,000 – ₹20,000 per month.

Day-to-day work

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Skills and qualifications

• Open to freshers
• Minimum qualification: Graduate
• Skills: Domestic, English, Hindi, Inbound, International, Malayalam, Tamil
• Good English
• Freshers can apply
• Type: Inbound, Domestic, International
• Languages: Malayalam, Tamil, Hindi, English

Position details

• Location: Bommanahalli, Bengaluru, Karnataka
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office
• Openings: 28
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Altruist Technologies Pvt Ltd. It takes less than a minute.