Customer Support Representative (Cs...

A new Customer Support Representative (Cs... role is open at Altruist Technologies Pvt Ltd, Kudlu Gate, Bengaluru. There are 28 open positions. No experience? You can still apply. You can earn up to ₹25,000/month.

Note from the employer

The Primary Role Of Customer Support Executives Is To Serve As The First Point Of Contact For Customers, Addressing Their Concerns, Providing Information And Facilitating Resolutions Promptly And Efficiently. They Use Their Communication And Problem-Solving Skills To Navigate Customer Issues And Can Offer Assistance Through The Phone. Type : Domestic | Languages : Tamil, Hindi, English, Kannada

Key responsibilities

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA

Eligibility

• Freshers are welcome to apply
• Education: Graduate
• Good knowledge of Domestic, English, Hindi, Kannada and Tamil
• Good English
• Freshers can apply
• Type: Domestic
• Languages: Tamil, Hindi, English, Kannada
• A polite, patient attitude

Pay and perks

You will be paid ₹22,000 – ₹25,000 per month.

Position details

• Job location: Kudlu Gate, Bengaluru, Karnataka
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 28
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Altruist Technologies Pvt Ltd.