International Voice Process Agent

Altruwin Infotech has an opening for an International Voice Process Agent based in Mahape, Mumbai. There are 10 open positions. You can earn up to ₹30,000/month.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. More Than 2 Years Experience Compulsory. | Type : International, Inbound, Sales | Languages : English

Day-to-day work

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.
• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Requirements

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English, Inbound, International and Sales
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: International, Inbound, Sales
• Languages: English

Salary and benefits

You will be paid ₹25,000 – ₹30,000 per month.

Position details

• Job location: Mahape, Mumbai, Maharashtra
• Employment type: Full time
• Vacancies: 10
• Timings: 7:30 pm- 4:30 AM | Monday to Friday Night shift
• Interview timings: 7:30 pm- 11:00 PM | Monday to friday
• Work type: On-site

Ready to start? Upload your resume and apply to Altruwin Infotech today.