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Customer Care Executive (Cce)

Am Group· Posted 12 days ago

Location
Gangayal, Jammu, Jammu and Kashmir
Salary
₹10,000 – ₹15,000/month
Experience
2+ yrs
Openings
15
Education
Graduate
Timings
9:30 AM - 6:30 PM | Monday to Saturday
Apply by
29 Nov 2026

Join Am Group as a Customer Care Executive (Cce) in Gangayal, Jammu. The team is filling 15 vacancies. Salary is up to ₹15,000/month.

Employer’s description

Handle Inbound & Outbound Calls Related To Service Appointments, Reminders, And Follow-Ups Schedule And Confirm Service Bookings For Customers Maintain Strong Customer Relationships And Ensure A Positive Service Experience Record Customer Complaints And Coordinate With The Service Team For Timely Resolution Conduct. More Than 2 Years Experience Compulsory. | Basic Excel, Handling Invoices | Skills Needed : Email

What we are looking for

  • At least 2 years of relevant experience
  • Minimum qualification: Graduate
  • Skills: Basic Excel, Email, Handling Invoices
  • Female Only
  • Good English
  • More Than 2 Years Experience Compulsory.
  • Basic Excel, Handling Invoices
  • Skills Needed: Email

Compensation

The salary for this role is ₹10,000 – ₹15,000 per month.

Key responsibilities

  • You will identify and approach new customers in the assigned territory.
  • Share market and competitor feedback with the team
  • You'll achieve monthly sales and collection targets.
  • Explain products and offers clearly and handle objections
  • Build long-term relationships with existing clients

Job at a glance

  • Location: Gangayal, Jammu, Jammu and Kashmir
  • Vacancies: 15
  • Work mode: On-site
  • Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
  • Employment type: Full time
  • Timings: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Am Group.

Skills

Basic ExcelEmailHandling Invoices