Tellecaller Backend Executive

A new Tellecaller Backend Executive role is open at Ambition, Badlapur, Mumbai. 12 candidates will be hired for this role. No experience? You can still apply. You can earn up to ₹20,000/month.

Note from the employer

Co-Ordinating With Customer To Vodafone Idea Mobile Number Portability.Generating Lead For Vodafone Idea Mnp.Fixed Salary Plus Incentives.One Weekly Off.Monthly Incentives.Weekly Incentives.Fresher Also Welcome.Training Provided With Paid Salary. Languages : Hindi, Marathi

Salary and benefits

The salary for this role is ₹12,000 – ₹20,000 per month.

Your responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status.

Candidate profile

• Freshers are welcome to apply
• Tenth Pass or equivalent
• Skills: Hindi, Marathi
• Female Only
• Basic English
• Freshers can apply
• Languages: Hindi, Marathi
• You are patient and customer-first

Position details

• Work location: Badlapur, Mumbai, Maharashtra
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office
• Shift: 09:45 am - 6:30pm | Monday to Saturday
• Openings: 12

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