Customer Service Executive (Odia)

A new Customer Service Executive (Odia) role is open at Amii Business Support Solutions Private Limited, Belapur, Mumbai. You can earn up to ₹25,000/month. The team is filling 15 vacancies.

Employer’s description

The Customer Service Executive Is Responsible For Handling Customer Inquiries, Resolving Complaints, And Providing Information About Products Or Services. The Role Focuses On Delivering Excellent Customer Experience And Maintaining Customer Satisfaction. Type : Outbound, Inbound, Domestic | Languages : English

Salary

The salary for this role is ₹20,000 – ₹25,000 per month.

Key responsibilities

• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Candidate profile

• Open to freshers
• Education: 12th Pass
• Comfortable with Domestic, English, Inbound, Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Languages: English
• Someone polite and calm under pressure

Quick facts

• Location: Belapur, Mumbai, Maharashtra
• Interview: 11:00 AM - 7:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Job type: Full time
• Openings: 15

Ready to start? Upload your resume and apply to Amii Business Support Solutions Private Limited today.