Team Leader

A new Team Leader role is open at Amii Business Support Solutions Private Limited, Belapur, Mumbai. You can earn up to ₹32,000/month. 5 candidates will be hired for this role.

In the employer’s words

Job Titleteam Leader / Team Leadjob Summarythe Team Leader Is Responsible For Managing A Team To Achieve Organizational Goals By Providing Guidance, Support, Motivation, And Performance Oversight. The Role Involves Coordinating Daily Operations, Ensuring Productivity, Resolving Issues, And Maintaining High Standards Of Quality And Teamwork. 1 - 2 Years Experience Compulsory. | Type : Inbound, Domestic | Languages : Marathi, Hindi, English

Pay and perks

Salary: ₹25,000 – ₹32,000 per month, based on skills and experience.

Eligibility

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi, Inbound, Marathi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Domestic
• Languages: Marathi, Hindi, English
• You are patient and polite

Your responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets.

Job at a glance

• Location: Belapur, Mumbai, Maharashtra
• Work type: Office-based
• Vacancies: 5
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Amii Business Support Solutions Private Limited.