Customer Support- Blended

A new Customer Support- Blended role is open at Aminno Software Technologies Private Limited, Shivaji Nagar, Bengaluru. There are 30 open positions. Salary is up to ₹30,000/month.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. Type: Outbound, International, Inbound, Domestic | Languages: Hindi, English

Eligibility

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, International, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, International, Inbound, Domestic
• Languages: Hindi, English
• You are polite and customer-first

What the job involves

As a Customer Support- Blended, your work will include:

• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA

Salary

The salary for this role is ₹25,000 – ₹30,000 per month.

Quick facts

• Location: Shivaji Nagar, Bengaluru, Karnataka
• Work type: On-site
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30

Ready to start? Upload your resume and apply to Aminno Software Technologies Private Limited today.