International Voice Process Agent

A new International Voice Process Agent role is open at Aminno Software Technologies Private Limited, Shivaji Nagar, Bengaluru. The pay goes up to ₹30,000/month. There are 30 open positions.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. Type: International, Inbound, Outbound | Languages: English

Candidate profile

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with English, Inbound, International, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Inbound, Outbound
• Languages: English
• You are customer-first and calm under pressure

Roles and responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

What you get

The salary for this role is ₹23,000 – ₹30,000 per month.

Quick facts

• Job location: Shivaji Nagar, Bengaluru, Karnataka
• Work type: Work from office
• Job type: Full time
• Interview timings: 01:00 PM - 08:00 PM | Monday to Friday
• Shift: Rotational Shift
• Vacancies: 30

Apply today and take the next step in your career with Aminno Software Technologies Private Limited.