Customer Care Executive

Looking for a Customer Care Executive role in Satellite, Ahmedabad? Amit Maheshbhai Parikh (Cnet Technologies (Prop. Amit Maheshbhai Parikh)) is hiring now. The team is filling 5 vacancies. You can earn up to ₹15,000/month.

Employer’s description

* Make Approximately 120 Outbound Calls Daily ( No Sales Target )* Inform Customers About Company Services* Update Call Details And Customer Responses In The System* Good Communication Skills (English / Hindi Preferred)* Clear Voice And Confidence While Speaking* Basic Computer Knowledge. 1 - 2 Years Experience Compulsory. | Type : Inbound, Domestic, Outbound, International | Languages : Gujarati, Hindi, English

Day-to-day work

As a Customer Care Executive, your work will include:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• You will log every interaction and its outcome in the support system.

Salary and benefits

Salary: ₹14,000 – ₹15,000 per month, based on skills and experience.

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Gujarati, Hindi, Inbound, International and Outbound
• Female Only
• No English required
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Domestic, Outbound, International
• Languages: Gujarati, Hindi, English
• Someone polite and customer-first

Quick facts

• Location: Satellite, Ahmedabad, Gujarat
• Work type: Office-based
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 10:00 AM - 6:30 PM | Monday to Saturday
• Openings: 5

Interested? Apply now on BetterJobs with your resume — Amit Maheshbhai Parikh (Cnet Technologies (Prop. Amit Maheshbhai Parikh)) reviews applications regularly.