Customer Care Executive

A new Customer Care Executive role is open at Amit Maheshbhai Parikh (Cnet Technologies (Prop. Amit Maheshbhai Parikh)), Satellite, Ahmedabad. You can earn up to ₹18,000/month. There are 2 open positions.

Note from the employer

Handle Inbound & Outbound Calls Related To Tender Services Guide Clients About Tender Registration And Bidding Process Follow-Up With Interested Clients For Documentation Maintain Customer Data In Excel / Crm Coordinate With Tender/Bidding Team Resolve Customer Queries Professionally Provide Regular Updates To Customers Regarding Tend. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound, Sales, Domestic, International | Marketing | Languages : English, Hindi, Gujarati

Compensation

You will be paid ₹15,000 – ₹18,000 per month.

What the job involves

Here is what a typical day looks like:

• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Who can apply

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: Domestic, English, Gujarati, Hindi, Inbound, International, Marketing, Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound, Sales, Domestic, International
• Marketing
• Languages: English, Hindi, Gujarati
• A customer-first, calm under pressure attitude

Position details

• Work location: Satellite, Ahmedabad, Gujarat
• Work type: Work from office
• Vacancies: 2
• Employment type: Full time
• Working hours: 10:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Amit Maheshbhai Parikh (Cnet Technologies (Prop. Amit Maheshbhai Parikh)). It takes less than a minute.