Tellecaller

A new Tellecaller role is open at Ananya Finance Associates, Dahisar East, Mumbai. Salary is up to ₹18,000/month. There are 3 open positions.

Employer’s description

Finance Team. More Than 2 Years Experience Compulsory. | Marketing | Type : Sales | Languages : Hindi, English

Pay and perks

The salary for this role is ₹10,001 – ₹18,000 per month.

Who can apply

• At least 2 years of relevant experience
• Education: Graduate
• Good knowledge of English, Hindi, Marketing and Sales
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Marketing
• Type: Sales
• Languages: Hindi, English
• You are polite and patient

What you will do

As a Tellecaller, your work will include:

• Identify upsell opportunities where relevant
• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Job at a glance

• Job location: Dahisar East, Mumbai, Maharashtra
• Vacancies: 3
• Timings: 9:30 AM - 7:30 PM | Monday to Saturday
• Work type: On-site
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Ananya Finance Associates.