Field Collection Executive

Join Anil Travels as a Field Collection Executive in Sakinaka, Mumbai. You can earn up to ₹20,000/month. 5 candidates will be hired for this role.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Day-to-day work

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Salary and benefits

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Requirements

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Comfortable with Complaint handling, Typing speed, Verbal communication, Active listening
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are patient and customer-first

Position details

• Work location: Sakinaka, Mumbai, Maharashtra
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 5

Apply today and take the next step in your career with Anil Travels.