Tele Caller

A new Tele Caller role is open at Anjana Packers And Movers, Airoli, Mumbai. You can earn up to ₹12,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. More Than 2 Years Experience Compulsory. | Languages : Marathi, English, Hindi

Compensation

The salary for this role is ₹10,000 – ₹12,000 per month.

Key responsibilities

• You'll log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• You'll escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Requirements

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with English, Hindi, Marathi
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Marathi, English, Hindi

Job details

• Work location: Airoli, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

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