Work From Home - Customer Care Executive

Join Annam Organics as a Work From Home - Customer Care Executive in remote. Salary is up to ₹18,000/month. There are 2 open positions.

In the employer’s words

We Are Looking For A Customer Care Executive To Provide Excellent Customer Service By Handling Customer Inquiries, Resolving Complaints, And Ensuring A Positive Customer Experience. The Ideal Candidate Should Have Strong Communication Skills, A Customer-Focused Attitude, And The Ability To Resolve Issues Efficiently. Languages : Tamil, English

Compensation

Salary: ₹14,001 – ₹18,000 per month, based on skills and experience.

Day-to-day work

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Who can apply

• Open to freshers
• Minimum qualification: Graduate
• Skills: English, Tamil
• Basic English
• Freshers can apply
• Work from home
• Languages: Tamil, English
• Someone customer-first and polite

Job at a glance

• Work location: remote
• Working hours: 9:00 AM - 6:00 PM | Monday to Saturday
• Work type: Work from home
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 2

Click Apply to send your profile to Annam Organics. It takes less than a minute.