Senior Telecaller

Ans Connect wants to bring on a Senior Telecaller for its Virar, Mumbai team. Salary is up to ₹30,000/month. 30 candidates will be hired for this role.

Note from the employer

Telesales In Multiple Process. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound, Domestic, Inbound | Marketing | Languages : Malayalam, Tamil, Telugu, Kannada, Marathi, Hindi, English

Candidate profile

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Hindi, Inbound, Kannada, Malayalam, Marathi and Marketing
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound, Domestic, Inbound
• Marketing
• Languages: Malayalam, Tamil, Telugu, Kannada, Marathi, Hindi, English
• A calm under pressure, customer-first attitude

Roles and responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You'll meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy

Salary and benefits

Compensation: ₹15,000 – ₹30,000 per month.

Quick facts

• Location: Virar, Mumbai, Maharashtra
• Job type: Full time
• Openings: 30
• Work type: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Ans Connect today.