Senior Telecaller

Ans Connect has an opening for a Senior Telecaller based in Thane, Mumbai. Salary is up to ₹40,000/month. The team is filling 30 vacancies.

In the employer’s words

Telecalling. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound, Inbound, International, Domestic | Marketing | Languages : Gujarati, Marathi, Hindi, English

Day-to-day work

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets.

Pay and perks

Salary: ₹20,000 – ₹40,000 per month, based on skills and experience.

What we are looking for

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Gujarati, Hindi, Inbound, International, Marathi and Marketing
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound, Inbound, International, Domestic
• Marketing
• Languages: Gujarati, Marathi, Hindi, English
• You are patient and calm under pressure

Quick facts

• Job location: Thane, Mumbai, Maharashtra
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 10:00 AM - 7:00 PM | Monday to Sunday
• Vacancies: 30
• Work mode: Office-based

Ready to start? Upload your resume and apply to Ans Connect today.