Telecaller Executive

Ans Connect is looking for a Telecaller Executive to join its team in Bhayander East, Mumbai. Salary is up to ₹25,000/month. The team is filling 3 vacancies.

In the employer’s words

Telecalling.. Follow With Client For Closure & Fix Appointment. 1 - 2 Years Experience Compulsory. | Type : Domestic, Outbound, Sales, International | Marketing | Languages : Marathi, English

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: Domestic, English, International, Marathi, Marketing, Outbound, Sales
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Outbound, Sales, International
• Marketing
• Languages: Marathi, English

Day-to-day work

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You'll identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets

Compensation

Compensation: ₹12,000 – ₹25,000 per month.

Position details

• Location: Bhayander East, Mumbai, Maharashtra
• Openings: 3
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Ans Connect.