Telecaller

Ans Connect has an opening for a Telecaller based in Andheri East, Mumbai. 15 candidates will be hired for this role. Salary is up to ₹18,000/month.

Employer’s description

Telecalling. 1 - 2 Years Experience Compulsory. | Type : Sales, Domestic, Outbound, Inbound | Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Marathi, Hindi, English

Who can apply

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Inbound, Malayalam and Marathi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Domestic, Outbound, Inbound
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Marathi, Hindi, English
• Someone patient and polite

Salary and benefits

Salary: ₹12,000 – ₹18,000 per month, based on skills and experience.

Day-to-day work

• You'll resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Work location: Andheri East, Mumbai, Maharashtra
• Openings: 15
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site

Ready to start? Upload your resume and apply to Ans Connect today.