Telecalling Executive

Start your next role as a Telecalling Executive with Ans Connect in Mira Road, Mumbai. The pay goes up to ₹25,000/month. There are 30 open positions.

Employer’s description

Real Estate Calling Job Location Malad West. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound, Domestic | Marketing | Languages : Marathi, Malayalam, Tamil, Telugu, Kannada, Hindi, English

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi, Kannada, Malayalam, Marathi, Marketing and Outbound
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound, Domestic
• Marketing
• Languages: Marathi, Malayalam, Tamil, Telugu, Kannada, Hindi, English
• A customer-first, polite attitude

Pay and perks

The salary for this role is ₹15,000 – ₹25,000 per month.

What you will do

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Job details

• Location: Mira Road, Mumbai, Maharashtra
• Work mode: Work from office
• Vacancies: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Ans Connect reviews applications regularly.