Telecalling

Ans Connect is looking for a Telecalling to join its team in Nala Sopara, Mumbai. Salary is up to ₹16,000/month. There are 30 open positions.

Note from the employer

Hr Calling/ Loan Calling. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic, Sales, Inbound | Languages : Malayalam, Gujarati, Tamil, Telugu, Kannada, Marathi, Hindi, English

Salary

You will be paid ₹12,000 – ₹16,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam, Marathi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic, Sales, Inbound
• Languages: Malayalam, Gujarati, Tamil, Telugu, Kannada, Marathi, Hindi, English
• Someone customer-first and polite

Your responsibilities

• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.

Job details

• Job location: Nala Sopara, Mumbai, Maharashtra
• Employment type: Full time
• Work mode: Work from office
• Vacancies: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Ans Connect.