Product Support Executive

Antraweb Technologies Pvt. Ltd. is hiring a Product Support Executive in remote. Freshers can apply. You can earn up to ₹20,000/month.

Note from the employer

Install, Configure, And Support Software/Add-On Products For Customers. Handle Customer Queries Through Calls, Emails, Whatsapp, And Remote Access. Troubleshoot Product-Related Issues And Guide Customers On Proper Usage. Maintain Tickets, Provide Timely Updates, And Resolve Issues Within Sla.

Salary

You will be paid ₹14,000 – ₹20,000 per month.

What the job involves

Your main tasks will be to:

• Keep simple daily records of your work
• Raise issues early and suggest practical fixes
• Follow company processes and safety guidelines
• You will complete assigned tasks accurately and on time.
• You will maintain a professional attitude with customers and colleagues.
• You will coordinate with your supervisor and team members.

Requirements

• Open to freshers
• Minimum qualification: Graduate
• Comfortable with Time management, Communication, Teamwork, Problem solving
• Good English
• Freshers can apply
• A well organised, punctual attitude

Position details

• Job location: remote
• Vacancies: 1
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from home

If this job suits you, apply now — shortlisted candidates will be contacted by Antraweb Technologies Pvt. Ltd..