Customer Care Executive

Anurag Puri (A.S. Enterprises) is looking for a Customer Care Executive to join its team in Badli Village, Delhi. The pay goes up to ₹20,000/month.

Employer’s description

You Will Be Primary Point Of Contact For Customer,Helping Them Resolve Issues,Collaborating Closely With Our Internal Teams To Deliver Seamless Service. More Than 2 Years Experience Compulsory. | Languages : Hindi, English

What you get

The salary for this role is ₹10,000 – ₹20,000 per month.

Who can apply

• At least 2 years of relevant experience
• Graduate or equivalent
• Good knowledge of English and Hindi
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, English
• Someone customer-first and polite

Key responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Job details

• Location: Badli Village, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Openings: 1
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Anurag Puri (A.S. Enterprises).