Customer Care Associate

Anvaya HR Inc wants to bring on a Customer Care Associate for its New BEL Road, Bengaluru team. The pay goes up to ₹30,000/month. 4 candidates will be hired for this role.

Employer’s description

*Interested Candidate Please Drop Your Resume.* *Whats App Your Resume- 90352 00041*. 1 - 2 Years Experience Compulsory.

Candidate profile

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of Active listening, CRM tools, Hindi and English and Verbal communication
• Basic English
• 1 - 2 Years Experience Compulsory.
• A patient, customer-first attitude

Salary and benefits

Compensation: ₹25,000 – ₹30,000 per month.

Day-to-day work

• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Job location: New BEL Road, Bengaluru, Karnataka
• Openings: 4
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Anvaya HR Inc reviews applications regularly.