Tele Caller

Apex Enterprises is looking for a Tele Caller to join its team in Diva Junction East, Mumbai. You can earn up to ₹25,000/month. 10 candidates will be hired for this role. No experience? You can still apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Outbound | Languages : Marathi, Hindi

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Good knowledge of Hindi, Marathi and Outbound
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound
• Languages: Marathi, Hindi
• You are patient and customer-first

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant

Compensation

The salary for this role is ₹12,000 – ₹25,000 per month.

Job at a glance

• Work location: Diva Junction East, Mumbai, Maharashtra
• Job type: Full time
• Openings: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 10:00 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office

Apply today and take the next step in your career with Apex Enterprises.