Receptionist Cum Telecaller

Apna Solution is looking for a Receptionist Cum Telecaller to join its team in Diva, Mumbai. The pay goes up to ₹18,000/month. 10 candidates will be hired for this role.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders.

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: Below 10th
• Comfortable with Typing speed, CRM tools, Verbal communication, Active listening
• Female Only
• No English required
• Freshers can apply
• You are patient and polite

Key responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Salary

Salary: ₹12,000 – ₹18,000 per month, based on skills and experience.

Quick facts

• Work location: Diva, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10
• Work type: Work from office
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Apna Solution.