Team Leader

Appz Global Tech Services Pvt Ltd is looking for a Team Leader to join its team in Andheri East, Mumbai. 2 candidates will be hired for this role. The pay goes up to ₹30,000/month.

Employer’s description

Candidate Have To Handle The Team And Deliver Business On Daily Basis Through Their Members. More Than 2 Years Experience Compulsory.

What you will do

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• You'll escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Who can apply

• 2+ years of experience in a similar role
• Education: Graduate
• Good knowledge of Hindi and English, Active listening, Verbal communication and Complaint handling
• Basic English
• More Than 2 Years Experience Compulsory.

Compensation

The salary for this role is ₹20,000 – ₹30,000 per month.

Job at a glance

• Location: Andheri East, Mumbai, Maharashtra
• Interview timings: 11:00 am - 5:00pm | Monday to Saturday
• Vacancies: 2
• Timings: 10:00 am - 7:00pm | Monday to Saturday
• Employment type: Full time
• Work type: On-site

Ready to start? Upload your resume and apply to Appz Global Tech Services Pvt Ltd today.