Account / Relationship Management -...

Apr Display Systems is hiring an Account / Relationship Management -... in Vasai Road East, Mumbai. The pay goes up to ₹25,000/month.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory.

Key responsibilities

• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Who can apply

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: Complaint handling, Hindi and English, Verbal communication, Active listening
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone patient and calm under pressure

What you get

Compensation: ₹15,000 – ₹25,000 per month.

Job at a glance

• Job location: Vasai Road East, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 1
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Apr Display Systems. It takes less than a minute.