Customer Care Executive

Aq Corporation India Private Limited wants to bring on a Customer Care Executive for its Sanjay Nagar, Bengaluru team. The pay goes up to ₹25,000/month.

In the employer’s words

1.Generate Leads, Call Them And Convert Them Into Business Customers2.Responding To Customer Queries Through Email, Phone, Chat, And Social Platforms3.Providing Guidance On Baby Products Like.,4.Resolve Customer Complaints Related To Product Quality, Size/Fit, Usage, Safety Or Delivery5.Assist Customers In Placing Orders, Track Delivery Shipments And Providing Delivery Updates6.Coordinate With Logistics To Resolve Delays, Missing Packages, Or Damaged Items7.Process Returns And Replacements As Per Company Policy8.Evaluate Complaints Regarding Defective Products And Escalate Appropriately. Work Closely With The Warehouse, Technical Support, Product Development, Marketing, And Quality Teams. 1 - 2 Years Experience Compulsory. | Type : Sales

Salary and benefits

Salary: ₹20,000 – ₹25,000 per month, based on skills and experience.

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• You are polite and calm under pressure

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Work location: Sanjay Nagar, Bengaluru, Karnataka
• Timings: 10:00 am - 7:00pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 1
• Work mode: On-site
• Job type: Full time

Apply today and take the next step in your career with Aq Corporation India Private Limited.