Team Leader

Ar Staffing wants to bring on a Team Leader for its Malad, Mumbai team. You can earn up to ₹40,000/month. The team is filling 2 vacancies.

Note from the employer

We Are Hiring Sales Team Leaders On High Priority. Please Arrange The Maximum Number Of Candidates For This Role.Candidates Who Can Join Immediately Will Be Given Preference, And The Salary Is Negotiable Based On Their Experience And Performance. More Than 2 Years Experience Compulsory. | Type : Outbound | Languages : Hindi, English

Pay and perks

The salary for this role is ₹25,000 – ₹40,000 per month.

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Skills and qualifications

• At least 2 years of relevant experience
• Graduate or equivalent
• Good knowledge of English, Hindi and Outbound
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Hindi, English
• Someone patient and calm under pressure

Job at a glance

• Work location: Malad, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: On-site
• Openings: 2

Ready to start? Upload your resume and apply to Ar Staffing today.