Voice Process Associate

Ar Staffing wants to bring on a Voice Process Associate for its Bhandup, Mumbai team. There are 10 open positions. The pay goes up to ₹15,000/month.

Note from the employer

Opneing For Telecalling. Type : Outbound, Inbound, Sales, Domestic | Languages : Hindi, English

Eligibility

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Outbound, Inbound, Sales, Domestic
• Languages: Hindi, English
• Someone patient and polite

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system

Compensation

Compensation: ₹10,000 – ₹15,000 per month.

Quick facts

• Location: Bhandup, Mumbai, Maharashtra
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10

If this job suits you, apply now — shortlisted candidates will be contacted by Ar Staffing.