Customer Care Executive

Join Archishtech Solution Pvt LTD as a Customer Care Executive in Kudlu Gate, Bengaluru. No experience? You can still apply. You can earn up to ₹17,000/month. There are 20 open positions.

Employer’s description

Contact Customers To Schedule Medical Check-Ups Required For Life Or Health Insurance Policy Issuance.Explain The Process, Documents Required, And Test Details To The Customer In A Clear And Professional Manner.Coordinate With Diagnostic Centers, Home Collection Agents, And Medical Practitioners To Fix Appointments. Type : Domestic, Outbound | Marketing | Languages : Hindi, English

Day-to-day work

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.

Requirements

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi, Marketing and Outbound
• Good English
• Freshers can apply
• Type: Domestic, Outbound
• Marketing
• Languages: Hindi, English

Salary

Salary: ₹13,360 – ₹17,000 per month, based on skills and experience.

Job details

• Work location: Kudlu Gate, Bengaluru, Karnataka
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Employment type: Full time
• Vacancies: 20

If this job suits you, apply now — shortlisted candidates will be contacted by Archishtech Solution Pvt LTD.