Customer Care Executive

Archishtech Solution Pvt LTD is looking for a Customer Care Executive to join its team in Kudlu Gate, Bengaluru. 20 candidates will be hired for this role. Salary is up to ₹17,000/month.

In the employer’s words

Key Responsibilities:Proactively Call Or Follow Up With Clients Whose Insurance Policies Require A Medical Examination For Activation.Clearly Explain The Importance And Benefits Of The Medical Check-Up In The Insurance Approval Process.Address Any Client Concerns, Objections, Or Misconceptions About Medical Tests With Accurate Information. Type : Inbound, Domestic | Languages : Hindi, English

Salary

Salary: ₹15,000 – ₹17,000 per month, based on skills and experience.

Requirements

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi and Inbound
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Hindi, English
• You are polite and calm under pressure

What you will do

• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Job location: Kudlu Gate, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 20

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